This guide is for team admins, coaches, staff, athletes, and fans who want to understand how team privacy settings affect who can view games, streams, and team information in AthletesGoLive (AGL). It explains the difference between public and private teams, how permissions impact access, and answers common viewing questions.
In this Article:
Public Teams
Public teams are visible and accessible to a broader audience.
Who Can View a Public Team
Registered fans
Athletes
Coaches and staff
Viewers who search for or follow the team
What Viewers Can Access
Live streams (if the game is streaming)
Scheduled games
Team profile information
Content such as archived games, stats, and video clips require a paid subscription.
Private Teams
Private teams restrict access to approved viewers only.
Who Can View a Private Team
Team admins and staff
Approved athletes
Approved fans or users granted access by the team
Users who are not approved will not be able to view live streams, schedules, or team content.
What Viewers Can Access
Live streams and game content only after being approved
Team information based on permissions set by the team
Private teams are often used for youth teams or organizations that want tighter control over who can watch games.
How Permissions Affect Viewing
Team admins control visibility and access by setting the team as public or private and managing permissions.
Permissions determine:
Who can watch live streams
Who can view scheduled games
Who can access team information and content
Even if a team is public, certain features may still require:
A registered account
A paid subscription
Common Access Questions
Why can’t I see a team’s live stream?
The team may be set to private, the stream may not be live, or your account may not have permission to view it.
Do I need an account to watch a public team?
Yes. You must have a registered fan account to view live streams.
Can a private team allow specific fans to watch?
Yes. Team admins can approve specific users for access.
Does public mean free?
Not always. Public teams are visible, but some content (such as archived games) may require a subscription.
Can team settings be changed later?
Yes. Team admins can switch between public and private settings at any time.
Tips and Best Practices
Teams should review privacy settings before the season begins
Fans should ensure they are logged into the correct account
If access is restricted, contact the team admin for approval
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Need More Help?
If you’re having trouble accessing a team or live stream, contact AGL Support and include:
Team name
Your account role (fan, athlete, coach)
Device type